General

• Turn AI features on or off
• AI in ChaosDesk
• Fill fields, predict CSAT and suggest macros with AI add-ons
• Fair use and usage
• Teach the AI agent with procedures and actions
• Draft replies with the copilot
• AI and your data
• Intent, sentiment and language detection
• Translate conversations
• How ChaosDesk keeps AI answers safe
• Set up the AI agent